Privacy Policy

Privacy Policy

Hello Bisous respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, subscribe to our emails, or otherwise interact with us.

Information We Collect

When you visit or use our website, we may collect certain personal information, including:

  • your name
  • email address
  • shipping and billing address
  • phone number
  • payment-related information
  • order details
  • IP address
  • browser and device information
  • website activity, such as pages viewed or products added to cart

We may also collect information when you contact us, subscribe to our newsletter, or submit a form on our website.

How We Use Your Information

We may use your information to:

  • process and fulfill your orders
  • communicate with you about your order
  • provide customer support
  • improve our website and customer experience
  • send marketing emails, updates, or promotions if you have subscribed
  • detect fraud, abuse, or security issues
  • comply with legal obligations

Payment Information

Payments on our website are processed through secure third-party payment providers. Hello Bisous does not store your full credit card details on our servers.

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify and website-related service providers
  • payment processors
  • shipping and logistics providers
  • email marketing platforms
  • analytics and performance tools
  • legal or regulatory authorities when required by law

We do not sell your personal information.

Email Marketing

If you subscribe to our mailing list, we may send you updates about products, promotions, or brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality, remember your preferences, analyze traffic, and support marketing efforts.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, including order fulfillment, recordkeeping, legal compliance, dispute resolution, and business operations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • request access to your personal information
  • request correction of inaccurate information
  • request deletion of your personal information where applicable
  • withdraw consent to marketing communications

To make a privacy-related request, please contact us using the details below.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

hello@hellobisous.com