Shipping policy

At Hello Bisous, we currently ship online orders within Canada only. Orders are packed with care from Victoria, BC.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment is confirmed. Processing time is separate from shipping transit time.

Shipping Destinations

We currently ship within Canada only. We do not currently ship to destinations outside Canada.

Canada Shipping Rates

Standard Canada shipping is CAD $12.99 for eligible orders.

Free shipping across Canada is available on orders over CAD $69.99 before taxes and after discounts. Final shipping rates and available methods are shown at checkout.

Taxes on Shipping

Applicable taxes are calculated at checkout based on the order, shipping address, and Canadian federal and provincial tax rules. Where required by law, taxes may apply to shipping charges as well as product prices.

Estimated Delivery Times

Standard Canada delivery usually takes 3 to 9 business days after your order has shipped. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Local Pickup in Victoria

Victoria local orders may be eligible for in-store pickup at Bisous Bisous, Unit 106, The Bay Centre, 1150 Douglas Street, Victoria, BC. Please wait for your pickup confirmation before visiting the store.

Contact Us

For shipping questions, contact hello@hellobisous.com.